Notice: We are working on updating this section.
Below you will find Cochrane Telecom Services tariff. For more information regarding regulated matters, visit the CRTC Website.
You will need a PDF reader to open these documents, if you don’t have a PDF reader, you may download and install one for free by clicking here.
The Canadian Radio-television and Telecommunications Commission (CRTC) is a public organisation in Canada with mandate as a regulatory agency for broadcasting and telecommunications.
The National Do Not Call List (DNCL) is a list administered by the Canadian Radio-television and Telecommunications Commission (CRTC) that enables Canadian residents to decide whether or not to receive telemarketing calls.
Click the following link to read more information about the DNCL: www.crtc.gc.ca/eng/telemarketing.htm
This link will take you directly to the Register My Number page: www.lnnte-dncl.gc.ca/insnum-regnum-eng
Information about your local home telephone services*
The Canadian Radio-television and Telecommunications Commission (the CRTC), the federal body responsible for regulating your telephone service, offers you this guide to help you to understand your rights with respect to local home phone services regulated by the CRTC. One of the CRTC’s goals is for everyone in Canada to have access to reliable and affordable local telephone service. Cochrane Telecom Services includes basic phone service and other optional local services you subscribe to for example call answer, call waiting and call display).
The information contained in this guide does not necessarily apply to cellular phone services, voice over Internet Protocol (VoIP) service, or local phone service offered by a competitive service provider.
You will need a PDF reader to open these documents, if you don’t have a PDF reader, you may download and install one for free by clicking here.
Read on to find out more about CUSTOMER RIGHTS.